Customer Service And Support

Live Chat is available Monday to Friday 9:00am to 4:00pm Pacific Time.

Contact Us
Use our Trade-in Support contact form

Submit Feedback
Your comments and suggestions are important to us. Let us know what you think about the Toshiba Trade-in Program by using our Trade-in Support contact form.

How To Cancel A Trade In
To cancel a trade before shipping the item, use our Trade-in Support contact form, include your name and trade-in number, and specify what you want cancelled in your transaction.  We will send you an e-mail confirming the cancellation. You may be asked, but not required, to provide a reason for cancelling the trade.

Once you have shipped of your trade, the transaction cannot be cancelled.